To show customer-specific pricing online, read prices directly from your ERP rather than maintaining a second price list. Customers log in, the portal identifies their ERP account, and it displays the prices, discounts and quantity breaks your ERP would apply. Public visitors see the catalogue without prices, or a quote option instead.
Why not just upload a price list to the website?
A second price list drifts out of step with the ERP the moment someone updates a contract price. Customers then see one price online and get invoiced another, which destroys trust in online ordering.
Where does each ERP keep customer pricing?
| ERP | Where customer pricing lives |
|---|---|
| Business Central | Price lists, customer price groups and line discounts |
| MYOB Acumatica | Customer price classes and sales prices |
| NetSuite | Price levels and customer-specific item pricing |
| SAP Business One | Price lists and special prices for business partners |
How should pricing work on a B2B site?
- Hide prices from public visitors, while keeping the catalogue indexable for search.
- Show the customer’s own price after login, including quantity breaks.
- Use the ERP as the source of truth, synced on a schedule that suits your price changes.
- Let the ERP calculate tax, so totals and invoices match.
How does ordern handle pricing?
ordern reads customer pricing from your ERP and shows it only to signed-in customers. See how it works for each ERP on the ERP integrations page.