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How to show customer-specific pricing online from your ERP

Short answer

To show customer-specific pricing online, read prices directly from your ERP rather than maintaining a second price list. Customers log in, the portal identifies their ERP account, and it displays the prices, discounts and quantity breaks your ERP would apply. Public visitors see the catalogue without prices, or a quote option instead.

Why not just upload a price list to the website?

A second price list drifts out of step with the ERP the moment someone updates a contract price. Customers then see one price online and get invoiced another, which destroys trust in online ordering.

Where does each ERP keep customer pricing?

ERPWhere customer pricing lives
Business CentralPrice lists, customer price groups and line discounts
MYOB AcumaticaCustomer price classes and sales prices
NetSuitePrice levels and customer-specific item pricing
SAP Business OnePrice lists and special prices for business partners

How should pricing work on a B2B site?

  • Hide prices from public visitors, while keeping the catalogue indexable for search.
  • Show the customer’s own price after login, including quantity breaks.
  • Use the ERP as the source of truth, synced on a schedule that suits your price changes.
  • Let the ERP calculate tax, so totals and invoices match.

How does ordern handle pricing?

ordern reads customer pricing from your ERP and shows it only to signed-in customers. See how it works for each ERP on the ERP integrations page.

QuestionsQuick answers

Frequently asked questions

Can public visitors see prices?

You choose. Most B2B suppliers hide prices from public visitors and offer a quote request instead.

Do price changes appear online straight away?

They appear after the next sync. The sync schedule is agreed to match how often your pricing changes.

Can different staff at one customer see different prices?

Pricing normally follows the customer account, so everyone at that customer sees the same account prices.

Next stepNo obligation

See how ordern would work for you.

  • No obligation
  • Online, in your time zone
  • Shown against a catalogue like yours
  • Made in Australia for global business

We’ll show you ordern working against a catalogue like yours, connected to your ERP, online and in your time zone.

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