AI-powered platform
Made in Australia · Built for global business
Dynamics 365 Business Central eCommerce integrationB2B ordering portal for Business Central.
ordern gives Business Central users a B2B portal and online ordering system that runs straight off Business Central. Trade customers see their own prices and stock by location, and every order lands in Business Central as a sales order.
- Connected through Business Central’s APIs
- Connector already built
- Made in Australia for global business
⇄ordernFrom Business Central
- Items and item variants
- Price lists and customer price groups
- Inventory by location
- Customers, contacts and credit limits
- Posted sales invoices
Back to Business Central
- Sales orders, as they’re placed
- Customer payments
- New customer requests
- AI PoweredAI drafts product content, powers plain-English search and suggests related products.
- Cloud-nativeA modern, API-first architecture that connects cleanly to your ERP.
- Highly secureRole-based access, encryption in transit and at rest, data hosted in your region.
- Built to scaleFrom your first trade customers to thousands of SKUs, accounts and locations.
What is a Business Central B2B portal?
A Business Central B2B portal is a secure website where your trade customers log in, see their own Business Central prices and stock, and place orders that arrive in Business Central as sales orders. It doubles as a Business Central customer portal for invoices, statements and balances. ordern is B2B eCommerce for Business Central: a Business Central ordering portal for existing customers and a public catalogue for new ones.
Common problems for Business Central users
Purchase orders arrive as PDFs and emails, and someone re-enters every line as a sales order.
Price lists, customer price groups and line discounts live in Business Central, so customers ring to ask.
Store connectors built for consumer retail struggle with customer-specific pricing, credit limits and multiple locations.
Accounts staff search Business Central to resend posted invoices and statements.
How ordern connects to Business Central
ordern connects through Business Central’s standard REST APIs (API v2.0), authenticated with OAuth through a Microsoft Entra ID app registration that you control. Business Central stays the system of record for items, customers, pricing, stock and credit.
Business Central online is the standard setup. If you run Business Central on-premises, we confirm API access for your version in discovery.
Every sync is queued, retried on failure and logged. If Business Central is briefly unavailable, orders wait in the queue rather than disappearing.
Behind the connector, ordern runs on a modern, API-first and cloud-native architecture, with role-based access and encryption in transit and at rest, so it stays highly secure and scales as your order volumes grow.
What syncs, and when
| Data | Business Central record | Direction | When |
|---|---|---|---|
| Products | Items, item variants, units of measure | BC → ordern | Scheduled |
| Customer pricing | Price lists, customer price groups, line discounts | BC → ordern | Scheduled |
| Stock | Inventory by location | BC → ordern | Scheduled |
| Customers and credit | Customers, contacts, credit limit, balance | BC → ordern | Scheduled |
| Orders | Sales orders | ordern → BC | As placed |
| Invoices | Posted sales invoices | BC → ordern | Scheduled |
| Payments | Customer payments | ordern → BC | As paid |
Orders are sent as customers place them. Catalogue, pricing, stock and account data sync on a regular schedule, and the exact frequency is agreed in discovery to suit your volumes.
How an order flows into Business Central
A worked example of a typical trade order, using Business Central’s own records.
Business Central online ordering, without the workarounds
The same AI-powered, cloud-native ordern platform on every ERP, set up around how your Business Central data is structured.
For your customersA Business Central customer portal they’ll use
- Their own prices, read from Business Central
- Live stock by branch or warehouse
- Quick order from their regular lines
- Invoices, statements and balance
- …and more
For your teamLess admin, cleaner orders
- Web orders arrive in Business Central ready to fulfil
- Reps and counter staff can order for customers
- AI-drafted product content for thin catalogues
- …and more
Shopify B2B or a custom ordering portal for Business Central?
Shopify’s B2B features with a Business Central connector can work well for businesses with simple pricing that also sell to consumers. The trade-offs show up when pricing, credit and stock get more complex.
If your customers each have their own price lists or discounts, buy on account against credit limits, or collect from different locations, a store built for retail needs workarounds to cope. ordern is built for trade from the start and reads those rules straight from Business Central.
We’re happy to tell you which fits better. If Shopify B2B is the right answer for you, we’ll say so.
Frequently asked questions
Does ordern work with Business Central online and on-premises?
ordern uses Business Central’s standard APIs, which Business Central online provides as standard. On-premises installations can expose the same APIs; we confirm your version and setup in discovery.
Will our price lists, customer price groups and line discounts carry across?
Yes. Customer pricing is read from Business Central, so customers see the same price your team would quote, including customer price groups and line discounts.
Do web orders go straight into Business Central?
Yes. Orders placed in ordern are created in Business Central as sales orders, ready for your normal picking, dispatch and invoicing.
Can customers see their Business Central invoices and balance?
Yes. Posted sales invoices, statements and balances are shown in the customer portal, so customers stop calling accounts for copies.
Is ordern a Business Central eCommerce platform or an ordering portal?
Both. ordern is a Business Central eCommerce platform with a public product catalogue, and a Business Central ordering portal where signed-in trade customers order at their own prices. If you’re comparing eCommerce for Business Central, it’s built for B2B rather than retail.
Is this the same as Shopify B2B with a Business Central connector?
No. ordern is built for trade ordering from the start, with customer pricing, credit and stock read directly from Business Central rather than mapped into a retail store.
What happens if Business Central is unavailable?
Customers can still browse, and orders queue rather than being lost. Every sync is retried and logged, so nothing goes missing unnoticed.
Official sources and further reading
From the blog
See ordern running on Business Central.
- No obligation
- Online, in your time zone
- Shown against a catalogue like yours
- Made in Australia for global business
We’ll walk through how your customers order today and show you ordern working against a catalogue like yours, with pricing and stock from Business Central. Let us know you’re on Business Central when you book.
Form not loading? Email hello@ordern.io or call +61 2 9829 9881.